Free
Experience 24/7 intelligent customer support for your first month.
₦0/month
1,000 one-time credits
- 1,000 One-time AI Credits
- Valid for 1 Month
- 24/7 Automated Customer Support
- Unified Inbox
- Smart Ticket Escalation
- Dashboard Analytics
Pricing
Pay in naira, by the conversation.
Start free with 1,000 credits, then pick a monthly plan sized to your volume. Payments are processed securely by Paystack, in Nigerian naira.
One agent handles support, escalation and sales. You don’t pay per channel or per seat.
Basic
For businesses receiving 10 to 50 messages a day (500 to 1,500 a month).
₦10,000/month
1,000 credits a month
- 1,000 Monthly AI Credits
- 24/7 Automated Customer Support
- Unified Inbox
- Smart Ticket Escalation
- Dashboard Analytics
Starter
For businesses receiving 20 to 100 messages a day (1,000 to 3,000 a month).
₦20,000/month
2,000 credits a month
- 2,000 Monthly AI Credits
- 24/7 Automated Customer Support
- Unified Inbox
- Smart Ticket Escalation
- Dashboard Analytics
Growth
For businesses receiving 100 to 500 messages a day (3,000 to 8,000 a month).
₦35,000/month
3,500 credits a month
- 3,500 Monthly AI Credits
- 24/7 Priority Customer Support
- Unified Inbox
- Smart Ticket Escalation
- Dashboard Analytics
Included everywhere
The same agent, whatever you pay.
Plans differ in how much the agent can hold, not in what it can do. Every plan gets the full product.
The full agent
Your conversational AI on your website, answering from the sources you upload, with tone you set.
Escalation & inbox
Tickets with urgency, handovers with the full thread, and the one inbox with “Needs you” on top.
Dashboard & playground
Set up your agent, upload sources, and talk to it in the playground before it ever meets a customer.
Future channels
WhatsApp, Instagram and Messenger land on the same agent and the same inbox, with no re-configuring.
How credits work
Bill by volume, not by drama.
Teams don’t pay for seats or per message guessed and re-checked. They pay for the conversations the agent actually holds.
What you get
- A monthly credit allowance, sized to your conversation volume
- The dashboard shows what you’ve used against your allowance, so it never surprises you
- Move to a larger plan any time from the billing page
- Paid monthly in naira through Paystack
What stays fair
- One agent, every channel. Credits are spent on conversations, not on extra tabs
- Escalated conversations still count as work, and you see them count
- Spend is visible before it happens, not on an invoice you didn’t expect
- Small business pricing, in naira, with a human at hello@simpliserveai.com
When your allowance hits zero, the agent stops sending new AI replies and routes new conversations to your inbox under “Needs you”, so no customer is left hanging. Your inbox, dashboard, and history keep working. Just move to a larger plan from the billing page and the agent resumes automatically. Unused credits do not roll over; each month starts fresh.
Questions
About paying.
How is payment taken?
Monthly, in Nigerian naira, through Paystack by card or bank transfer, whatever Paystack supports. You never pay for setting up or for the agent itself, only for its monthly allowance.
What happens when I run out of credits?
Every plan includes a monthly credit allowance, and the dashboard shows what you have used against it, so you can see it coming. When your allowance hits zero, the agent stops sending new AI replies and routes new conversations to your inbox under “Needs you”, so no customer is left hanging. Your inbox, dashboard, and history keep working. Just move to a larger plan from the billing page and the agent resumes automatically.
If I upgrade mid-month, what happens to my credits?
You pay the prorated difference today and your allowance jumps to the larger plan immediately, so the agent keeps working without a pause. Your next renewal moves to the new price. Unused credits do not roll over; each month starts fresh.
Can I try it before paying?
Yes. Create an account, set up your agent and talk to it in the playground, all before a single credit is spent or a card is asked for.
What doesn’t cost a credit?
Setting up your agent, uploading sources, the dashboard, and the playground. A credit models a held conversation with a customer: the actual work the agent does for you.
Can I cancel any time?
Yes. Plans roll month to month and you can cancel from the billing page whenever you like. Your plan runs to the end of the month you have paid for, and your inbox stays readable until then. We do not offer partial-month refunds, but trying the playground and setup before you subscribe costs nothing.
Start before it costs a kobo.
Configure your agent, test it in the playground, and decide on a plan once you’ve seen it work.